Internet Retailer: For Zappos, the next trend is more customized pages for customers

For Zappos, the next trend is more customized pages for customers
Feb. 12, 2009 Zappos.com, which surpassed $1 billion in gross merchandise sales last year after a decade of building a reputation for customer service, plans to fuel the next stage of its growth by offering web pages that customers can customize to their preferences, the retailer says. “People now say ‘Wow’ about ... Read the full article here